At FMT Group, our well-trained and qualified teams provide you an excellent after sales service to ensure your maximum satisfaction. We care to receive positive feedback from our customers that is why our after-sale teams make sure that we are meeting all customers demands on time.
Every device such as generator, voltage stabilizer, UPS needs to be maintained and serviced.
Checks and services should be carried out continuously, periodically, in order for the devices to work efficiently for a longer period of time.
These checks and services are called Periodic Maintenance.
Many of you might be wondering why do you need periodic maintenance when the device you bought is under warranty?
All the problems and faults should be solved by our specialists as the device is within warranty.
This concept is very wrong because the warranty covers only defects that may have occurred during the manufacturing and assembly of the devices in the factory. While the problems or faults that are due to the miscarrying, misusage of the device or the utilization of the device outside of the allowed conditions make the device get out of the warranty. In order to avoid these problems we can rely on PERIODIC MAINTENACE.
Certainly, the first option is quite wrong and in damage to the device. It can lead to the exclusion of warranty for these devices, while option B makes it possible for the device to be constantly under the control of the specialists.
Our Maintenance team is committed to provide you with the highest quality of service and repair, with prompt response that includes 24/7 Support. We offer a variety of maintenance contracts that cater to each customer’s needs. Not only do we offer diverse packages of service and maintenance contracts, but we also tailor to each customer’s needs by developing on demand customized contracts.
We offer a variety of innovative and cost effective solutions from a normal service up to major overhauling including replacement of all the defected parts, repairing of pumps, cleaning of engine heads and radiators, and using genuine spare parts to ensure long-term reliable operations.
Our on-call service is supported 24 hours per day by a team of highly skilled service Technicians and Technical Managers with a comprehensive electrical and mechanical knowledge of power generation failures and repairs.