FMT Group is not only focused on selling products but particular importance is given to maintenance and service too.

At FMT Group, our well-trained and qualified teams provide you an excellent after sales service to ensure your maximum satisfaction. We care to receive positive feedback from our customers that is why our after-sale teams make sure that we are meeting all customers demands on time.

What is periodic maintenance?

Every device such as generator, voltage stabilizer, UPS needs to be maintained and serviced.

Checks and services should be carried out continuously, periodically, in order for the devices to work efficiently for a longer period of time.

These checks and services are called Periodic Maintenance.

This service can be performed:

  • Only when it is needed (emergency cases), when the service is requested.
  • When you sign a contract for periodic maintenance for the equipment.

Why is Periodic Maintenance needed?

Many of you might be wondering why do you need periodic maintenance when the device you bought is under warranty?
All the problems and faults should be solved by our specialists as the device is within warranty.

This concept is very wrong because the warranty covers only defects that may have occurred during the manufacturing and assembly of the devices in the factory. While the problems or faults that are due to the miscarrying, misusage of the device or the utilization of the device outside of the allowed conditions make the device get out of the warranty. In order to avoid these problems we can rely on PERIODIC MAINTENACE.

Certainly, the first option is quite wrong and in damage to the device. It can lead to the exclusion of warranty for these devices, while option B makes it possible for the device to be constantly under the control of the specialists.

MAINTENANCE

Our  Maintenance  team  is  committed  to  provide  you  with  the  highest  quality  of service  and  repair,  with  prompt  response  that includes  24/7 Support. We offer a variety of maintenance contracts that cater to each customer’s needs. Not only do we offer diverse packages of service and maintenance contracts, but we also tailor to each customer’s needs by developing on demand customized contracts.

GENSET REPAIR

We offer a variety of innovative and cost effective solutions from a normal service up to major overhauling including replacement of all the defected parts, repairing of pumps, cleaning of engine heads and radiators, and using genuine spare parts to ensure long-term reliable operations.

ON-CALL SERVICES

Our on-call service is supported 24 hours per day by a team of highly skilled service Technicians and Technical Managers with a comprehensive electrical and mechanical knowledge of power generation failures and repairs.

350Spare Parts
370Filter Change
400Oil Change
2000Customer Satisfaction

What benefits do you get from a periodic maintenance contract?

 

  • It ensures that the device will have durability and will give an effective performance.
  • Through a Periodic Maintenance contract you can profit better prices for the check up and services.
  • It ensures you that the device will not fall out of warranty due to different faults.

Do you have any questions?

Contact us or submit a Service request form

Request quotes